Soochie return policy
We want you to love your purchase! If for any reason you're not satisfied, here's everything you need to know about our return policy.
Web purchases
RETURN REQUESTS
Request a return within 7 days of delivery by emailing hello@shop-soochie.com.
SHIPPING BACK
Ship your item back within 7 days of authorization.
CONDITION
Items must be unworn, unwashed, and in original condition with tags attached.
ELIGIBLE ITEMS
New clothing, accessories, and jewelry.
REFUND OPTIONS
Choose a refund, exchange, or store credit.
RETURN SHIPPING
Return shipping is the customer’s responsibility. We are not liable for lost return packages.
Final sale
The following items are final sale and cannot be returned or exchanged:
Items purchased at a reduced or promotional price, including discount codes
Vintage clothing, jewelry, and accessories
Art
Apothecary items
Home goods
Books and magazines
Socks and intimates
All international orders
By purchasing these items, you agree to this policy. Contact us with any questions before buying!
In-store purchases
Items purchased in-store are eligible for exchange or store credit only within 7 days of purchase.
